The follow-up is where the revenue is.
Aesthetics, dental, physio and private practice all share one shape: the first treatment is the introduction and the course of treatment is the business. Everything depends on the client coming back on schedule.
What is actually happening
Top-ups slip past their window
A treatment due at twelve weeks that happens at twenty is a worse result for the client and less revenue for you.
Front desk chases by hand
Reminders get made between phone calls, which means they get made inconsistently.
Packages are hard to track
Prepaid courses and memberships live in a spreadsheet that only one person understands.
What MSTRMND does about it
Scheduled follow-up that runs itself
Set the window for each treatment. MSTRMND reaches the client when they are due, over WhatsApp, SMS or push.
Memberships billed through Stripe
Subscription and package cards charge automatically, so a prepaid course stops being a spreadsheet.
One record per client
Treatment history, spend and last visit together, so anyone at the desk can see the full picture.
Quiet clients surfaced automatically
Clients drifting past their window are flagged before they are gone, with the message ready to send.
Questions
Can we approve every message before it goes?
Yes. Suggest mode holds each campaign for your approval, and you can approve, edit or reject with one tap. Automatic sending is opt-in.
Does it replace our practice management software?
No. It runs alongside it and handles retention: the loyalty card, the client record and the campaigns.
Live in 24 hours.
Setup takes about twenty minutes and starts with a 14-day free trial.
Book a 15-minute walkthrough See the full system