MSTRMND | The Loyalty & Retention System That Works While You're Working

Get 2× repeat customers, and 30% more sales.

Branded loyalty cards in Apple & Google Wallet, customer data on every visit, and AI that wins back the ones slipping away, automatically.

Designed for Apple Wallet and Google Wallet
Integrates with your stack
2,000+ businesses
GDPR compliant
EU data residency
No app required

Retain more. Earn more. Do less.

Branded loyalty cards, a live customer dashboard and an add-on AI agent that works in the background through WhatsApp messages.

Know your customers. Grow repeat business.

See every customer's name, visits, spend and last visit in one live dashboard. Spot top spenders, identify lapsed customers early, and act before revenue slips away.

Reward customers your way

Choose from points, stamps, cashback, gift cards, memberships, coupons, prepaid balances and discounts. Every reward is fully branded to your business and tracked automatically at each visit.

Bring back lapsed customers automatically

Trigger push, SMS or WhatsApp campaigns when someone hasn't visited for 30 days. Set it up once from a single screen and let the system handle the follow-up.

Automations that run for days, not seconds

Build multi-step sequences once: a reminder today, an offer in three days and a follow-up next week. Campaigns keep running in the background while you run the business.

Turn regulars into paying members

Create subscription cards and bill memberships through Stripe, with charges collected automatically each month. Predictable recurring revenue without chasing payments.

Go hands-off with Flann + MSTRMND

Combine MSTRMND with Flann AI and campaigns write, personalise and send themselves. You choose the goal; Flann handles targeting, messaging and delivery.

Pick the system that fits your business.

Stamp card

Live in 24 hours. Running on its own by day two.

Create your card, print one QR code, and scan your first customer. From there, the system logs visits, triggers rewards, and flags lapsed customers on its own.

See every customer in real time

Every loyalty card creates a live customer record: name, visits, spend, last seen. Your dashboard updates instantly. Flann flags who's drifting before you notice.

Setup in 20 mins · Live in 24 hrs
01
Sarah's Nails Live
£181k
Revenue
+4.2%
16,390
Total visits
+12%
£156
Avg LTV
+2.1%
MR
Marco Rossi
12 visits · £482 spent · 2 days ago
Active
EK
Emily Kowalski
8 visits · £310 spent · 34 days ago
Lapsed
Loyalty card in Apple Wallet
02

Card in their wallet. No app to download.

Lives in Apple and Google Wallet. Updates with every visit. Lock-screen notification when they earn a reward.

You scan their card to add stamps

Open MSTRMND on your phone and scan. One tap adds a stamp, point, or visit. Their wallet updates instantly.

03
QR scanner adding a stamp
WhatsApp chat with Flann AI
04

Flann sends. You approve. Done.

Tell Flann what you need: a Tuesday offer, a win-back, a milestone reward. It writes, segments, and waits for your YES.

Book a demo

What businesses see in the first 90 days.

Tracked across MSTRMND clients in the UK, Poland, and Germany.

+34%
More repeat visits
In the first 90 days, vs the 6 months prior
2 min
From idea to campaign sent
200+ customers, one WhatsApp message
89%
Push notification open rate
Apple Wallet and Google Wallet, no app needed
24 hrs
From signup to live
Every channel set up and your first campaign sent
Book a 15-minute demo
We'll walk you through the platform live. No commitment.
We'll confirm on WhatsApp within 2 hours

You're booked in.

Check your WhatsApp. We'll send a confirmation and a link to join the demo call within the next 2 hours.

Calculate what your repeat customers are actually worth.

What type of business?
202,000
£
£5£300
Conservative
Most likely
additional revenue / year
Best case
Payback period
12-month ROI
Typical lift for your type
Your path to payback: cumulative revenue over 12 months
Baseline annual revenue
Frequency lift assumed
Spend-per-visit lift
− Reward redemption cost (~4%)
− MSTRMND subscription cost
Net additional revenue (likely)

Ranges based on retention performance data across thousands of businesses in the UK and EU. Updated regularly. Results vary by execution.

No demo, no calendar

Not ready for a demo? Get your personalised ROI report on WhatsApp in 60 seconds.

Tell us your business type, customer count, and WhatsApp number. Flann will send a written breakdown of your numbers. No call required.

No spam. Unsubscribe with one reply.
Got it. We'll WhatsApp you within 1 minute with your ROI report. Check your phone.

The businesses that installed MSTRMND and never looked back.

"
The subscription was what got me interested. 40 members in the first six weeks. The regulars loved it. But honestly the stamp card caught me off guard too. Works better than I expected.
DM
Darren Mills
Fade & Co Barbershop · London
"
My customers used to forget their stamp card constantly. Now it's on their phone. That's basically it. They come back more.
FM
Fiona MacAllister
The Wee Coffee House · Edinburgh
"
I didn't know how many clients weren't coming back until I could actually see it. That was a bit of a wake up call if I'm honest. It's better now.
MK
Maja Kowalczyk
Atelier Piękna · Kraków
"
Furniture isn't something people buy every month so I wasn't sure this made sense for us. But I had a customer come back for a second purchase and she said the message reminded her. That was enough for me.
KB
Khalid Bensalem
Dar Al Raqi Furniture · Tripoli
"
Nothing frustrated me more than losing clients between appointments and not knowing why. This just keeps me in front of them without me having to do much. Retention is better. I stopped discounting.
PN
Priya Nair
Lumière Aesthetics Clinic · Toronto
"
People forget you exist between cleans. I use it to stay on their radar. Getting more repeat bookings and a few referrals too which I wasn't expecting.
SH
Steve Hartley
Hartley's Home Clean · Whitby

Pays for itself with 3 to 4 returning customers a month.

Three plans. Annual, 3-month, or monthly billing. No setup fees. 14-day free trial.

Starter
1 location, 1 stamp card, up to 100 clients. The essentials to get started with digital loyalty.
£31/mo
(billed in GBP)
£372 billed annually
1 location, 1 loyalty card (Stamp Card)
Up to 100 clients
1 active promotion at a time
Customer list with manual segments
Staff scanner app included
Unlimited free push notifications
Email support
Recommended
Grow
For growing businesses that want every card type and automatic campaigns.
£69/mo
(billed in GBP)
£828 billed annually
5 locations, 3 loyalty card types, 3 active cards
Up to 1,000 clients, 3 active promotions
Geo-push notifications at all 5 locations
Smart customer segments (RFM)
Up to 5 staff members
WhatsApp support
Business
For multi-site operations that need every card type and full control.
£115/mo
(billed in GBP)
£1,380 billed annually
10 locations, all 8 loyalty card types, unlimited cards
Unlimited clients, 10 active promotions
Geo-push at all 10 locations
Auto-segments + custom API-driven segments
Flann AI agent: runs your WhatsApp campaigns end to end
Unlimited staff, API + Webhooks, Toast POS
Priority support: 1-hour response, 7 days/week
All annual plans include
  • Onboarding call: we set up your loyalty programme and train your team
  • Custom card design, branded to your business
  • Every future feature, no extra cost
Not sure which plan?
Just getting started → Starter
Multiple locations or want smart sends → Grow
High-volume, POS integration, or API → Business
FeatureStarterGrowBusiness
Locations1510
Loyalty card typesStamp Card3 typesAll 8 typesStamp Card, Points Card, Cashback Card, Gift Card, Referral Card, Subscription Card, Multipass Card, Custom Card
Active loyalty cards13Unlimited
Clients1001,000Unlimited
Active promotions1310
Geo-push notifications✓ (5 locations)✓ (10 locations)
Customer segmentsManualAuto-segments (RFM)Auto + API
Flann AI agent
WhatsApp notifications
Scanner App for staff
Multi-user accessOwner onlyUp to 5Unlimited
API + Webhooks
Toast POS integration
SupportEmailWhatsAppPriority (1-hr, 7 days)
Need something built just for you?
We build custom AI agents, integrations, and automation workflows tailored to your business. From bespoke loyalty systems to full WhatsApp automation. Tell us what you need.
No. A punch-card app gives a customer a card and stops there. MSTRMND tracks every visit and spend in a live database, rewards customers automatically, and lets you reach the ones who go quiet by push and SMS, or full WhatsApp campaigns once you add Flann. The card is the start. The system is what brings them back.
Never. The loyalty card lives in Apple Wallet or Google Wallet. Customers scan one QR code and add it in under 30 seconds. Nothing to download, nothing to log into.
Flann is your optional AI agent. Once your loyalty system is live, Flann can analyse visit and spend patterns, draft campaigns in your brand voice, and queue them for delivery. You approve with one reply on WhatsApp. The platform runs perfectly without it; Flann just makes it hands-off.
When a customer comes within 100 metres of your location, they get a gentle push on their phone: a nudge to come in, redeem points, or check an offer. (iOS.)
Yes. Upgrade any time; downgrade at your next billing cycle.
You start with a 14-day free trial, full done-for-you setup included, and you're not charged until it ends. If it's not right for you, cancel anytime before day 14 and you won't pay a penny. No forms, no fuss.
No app required for customers
GDPR compliant, EU & UK
WhatsApp campaigns run on your own number (with Flann)
Live in 24 hours
14-day free trial

Every customer who walks out without a loyalty card is one you may never reach again.

Businesses on MSTRMND are winning back regulars, filling slow days, and finally knowing exactly who their best customers are. No ads. No guesswork. No marketing team.

Live in 24 hoursNo app for your customers